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Shipping & Returns

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund (Minus a 20 percent re-stocking fee). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Typewriters and other large office machines are not eligible for return.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you purchase a antique typewriter through the Oliver Typewriter Shop, and it's damaged in shipping you must contact us within five days to discuss the damage.  Many times, we can tell you how to repair it or provide a part to fix it.  We will refund you a portion of your payment for damage--if you provide photos of the damaged packing materials and typewriter.  If you don't provide photos or mail the typewriter back to us within written consent you will forfiet you partial refund.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Estimated shipping dates are geared towards U.S. customers.  Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.



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